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📦 Orders

Information about your order.

How do I track my Order?

Tracking your order with palladiumboots.ca is a seamless process designed to keep you informed every step of the way. Here's how it works:. At palladiumboots.ca, we prioritize transparency and convenience, ensuring that tracking your order is a hassl

How do I Modify/Cancel my order?

Once an order has been placed, it cannot be modified. However, if you need to make changes or cancel your order, please follow these steps:. Please note that we strive to process orders quickly, so it's important to reach out to us as soon as you rea

Why was my order/item canceled?

Your order/item may have been canceled due to one of these reasons:. 1. Your billing information is invalid; billing information must be entered in the same format as what your credit card company has on file for you. Please use your full name and en

Do you charge sales tax on the order?

All Palladium orders are subject to the appropriate sales tax. Shipping fees are also subject to sales taxes. If your shipping address is in a different province or territory from your billing address, you will be charged with respect to the shipping

Do you have a warranty policy?

Rest assured that Palladium is committed to providing the highest level of customer service. We’ll do our best to provide you with a satisfactory solution based on the nature of your concern. Items sold at palladiumboots.ca do not have a warranty pol

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